Matilde Rossi

Copywriter, Client Experience & Retention

Writes inEspañolEnglish

Matilde writes about the client experience side of running a fitness or wellness business, from booking flow to communication to retention. She studied digital communication and worked in customer experience roles before focusing on content for the fitness-tech space. At Book2befit she covers a broad range of topics beyond any single niche, and writes in Spanish and English.

Core topics

Client JourneyAutomated RemindersWaitlist OptimizationDrop-In Conversion

Published articles (1 article)